Is Kiln Art Painted?
No. Every piece is 100 percent glass.
Does Kiln Art Use Glazes?
No. Glazes contain lead and we don’t use lead.
Is Kiln Art Kosher?
Yes. Every piece is 100 percent glass.
What Is Frit?
We use glass frit for all our colouring. Glass frit is a by-product of the stained-glass industry.
What Is Dichroic Glass?
Dichroic glass is a centuries old technique. Dichroic means two colours. The colouring in the glass is actually an extremely thin layer created in a synthesizer, which is then fused to a piece of glass. In any piece of dichroic glass one can see an over colour and an undercolour when the glass is tilted at an angle.
Yes. Our restaurant customers put pieces through their commercial dishwashers 20 or 30 times a day without a problem.
Can I Put Hot Food On My Kiln Art Plates?
Is Kiln Art Oven Or Microwave Safe?
No. Kiln Art is not Pyrex. Do not put Kiln Art pieces in the oven or microwave.
Do You Do Custom Work?
More than half our work is custom. Unique dinnerware sets and serving pieces are our specialty.
How Much More Does Custom Cost?
Usually there is no extra charge if the work is within the range of our regular repertoire.
Can You Make A Custom Cat Or Dog For Me?
Just send us some photos of your pet showing the face, belly, paws and tail.
How Long Does It Take To Process An Order?
Depending on what is ordered, manufacturing and processing can take 1 to 4 weeks. We will let you know at the outset and keep you informed about the progress.
Do You Giftwrap?
Yes. There is no extra charge for our beautiful, high-quality giftwrapping.
Do You Ship?
We ship all over the world. We usually use the Post Office for personal International shipments. One of the reasons for this is that courier shipments across borders will result in brokerage charges which can run from $50 to more than $100 per shipment. There is no such charge with the Post Office. We also have found the Post Office system to be reliable and safe with very little breakage.
What If Something In Our Order Breaks In Shipping?
Send us a photo of the breakage and we will replace it free of charge.